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Customs Brokers Performance Assessment

​​​Classification Category​

Customs brokers are categorized according to performance assessment Standards

​Customs Brokers Category:-

  • Excellent
  • Very Good
  • Good
  • Poor ​

​

Performance Assessment Path 

Fundamental Standards for Performance Assessment:-

  1. Pre-submission.
  2. Penalties and Violations
  3. Rejected customs declarations
  4. Processing of rejected customs declarations
  5. Customer satisfaction with customs clearance service

 Incentive Path

The incentives offered by ZATCA are allocated according to the Category of the customs broker. 


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Last Update: 02 Dec 2025 01:16 PM Saudi Arabia Time

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